The U.S. owes much to its veterans and the extraordinary sacrifices they’ve made. The Veterans Benefits Administration’s (VBA) fraud-prevention work is central to ensuring that incalculable debt is honored to the fullest.
Delivering disability compensation, pension benefits, and other services to millions of American veterans, VBA strives to provide them with timely, excellent customer service, and to make it as easy and frictionless as possible to apply for and receive their benefits. But at the same time, VBA’s Benefits Delivery Protection and Remediation (BDP&R) division must also do its utmost to make the agency discouragingly hostile to criminals who would attempt to divert and steal the funds that veterans and their families deserve and rely on.
As fraudsters and their schemes grow in number and sophistication, VBA is responding by partnering with Booz Allen to implement AI and advance the systems and processes it uses to detect and combat fraudulent activity.