The U.S. government can and must do a better job of using technology to support its missions and achieve improved outcomes for the nation. This has been true for a long time. Still, in recent decades, vast amounts of data have become available for potential analysis and operationalization, creating broad new opportunities for federal missions to leverage technology for more impactful and efficient service to the public.
As data grows in quality and quantity, and technology grows in power and sophistication, a positive feedback loop has emerged. On one end of the loop, data—in forms like metrics used to measure quality and progress and training sets used to teach AI how to perform more advanced tasks—is powering the rapid advancement of various technologies. On the other hand, these same technologies enable data to be used in increasingly consequential ways.
With the full power of their data unlocked, federal agencies can identify and address inefficiencies; identify, model, and mitigate against a broad range of threats; expose and combat fraud, waste, and abuse; improve decision making from leadership to the frontlines; and speed and improve a broad range of services.
Achieving full data enablement will require most federal agencies to wholly transform their approaches to information technology (IT)—a major undertaking that will present many complex challenges. Through extensive experience helping agencies modernize and transform their technology portfolios, Booz Allen understands that the most critical work in this arena falls into three high-level categories: Digital transformation, software development at scale, and data strategy and governance. Let’s take a closer look at each.
